Our Verified Customer Reviews
Manjit Gardner2024-06-17This is a very professional shop. They give you an honest price, extremely courteous, I thought that kind of service had gone, but it’s alive and well at 5th Gear in McKinney. I’ll definitely be back for all my service needs. I highly recommendPatrick Cannon2024-06-16Love having my work done here. Great service and the waiting atea makes you right at home. Technicians are very good at their job.Karen Smith2024-06-16Always the best service for the customer and their vehicle. Highly recommend! Update 061624: I reviewed Fifth Gear several years ago, yet I feel the need to post again. Fifth Gear continues to up their customer service game. They are leaders in the car repair industry, and they match that with exemplary customer service. Through the years we have had a few extensive repairs required. Fifth Gear explained the repairs and costs as anyone would, but they go that next step and discuss feasibility. Should you make the repairs? Should you replace the item with new from the manufacturer? The answers are not always ‘yes.’ Each repair is discussed based on your needs and using their expertise in terms easy to understand. For 15 years, 4 drivers and 9 vehicles we have continually been provided 5-star service. Most recent experience requires a shout out to Jeff and Jake for their time and patience!Jim Day2024-06-16Took truck in for an oil change and they noticed my back brakes were bad and notified me I had them take care of it and it was not only done in a timely fashion but also very economical.... The 5th Gear Automotive crew are the bestLaDarrin McLane2024-06-14Fifth Gear Automotive does it again! This is a 1st class auto repair shop! This is the only place I will take my car!Ryan Musselman2024-06-14Very friendly people who kept me updated the whole way through.RK Jain2024-06-14I went in with my son, they have a great break room, needed an alignment and they worked fast. Offered a car wash and some other gear. Will make this my shop when needed. Customer care from their team feels genuine.James Simmons2024-06-13Professional service and communication, Fantastic waiting area and fair prices. Thanks Fifth Gear!
